Knowledge Base Subscribe to updates
Some systems are experiencing issues

About This Site

This is the auvious status page where you can see the current status of our servers and get updates on how our system is doing. When we become aware of any issue with our systems, we will post an update here.

If you are having any troubles with auvious, please make sure to let our team know at support@auvious.com

Stickied Incidents

13th July 2026

Intermittent recording export failures

We are investigating intermittent issues affecting post-call recording exports across all regions. Some recordings may fail to export. Live video and audio sessions are not affected. Our engineering team is working to mitigate the issue and deploy a permanent fix. We will provide further updates as they become available.

  • The updated release has been deployed to production. Recording exports should now proceed normally while we monitor the results.

  • Final validation is underway, and we expect to deploy within the next couple of days. We will provide an update once deployment is complete.

  • A fix has been implemented and is pending QA validation. We expect to deploy the new version soon. The deployment will not retroactively change recording exports that have already failed; after it is deployed, subsequent export attempts should proceed normally. We will provide another update once deployment is complete.

    • Past Incidents

    6th March 2026

    No incidents reported

    5th March 2026

    No incidents reported

    4th March 2026

    No incidents reported

    3rd March 2026

    No incidents reported

    2nd March 2026

    AWS UAE outage due to war strike

    Mar 01 10:46 PM PST We can confirm that a localized power issue has affected another Availability Zone in the ME-CENTRAL-1 Region (mec1-az3). Customers are also experiencing increased EC2 APIs and instance launch errors for the remaining zone (mec1-az1). At this point it is not possible to launch new instances in the region, although existing instances should not be affected in mec1-az1. Other AWS Services, such as DynamoDB and S3 are also experiencing significant error rates and latencies. We are actively working to restore power and connectivity, at which time we will begin to work to recover affected resources. As of this time, we expect recovery is multiple hours away. For customers that can, we recommend failing away to another AWS Region at this time. We will provide an update by 12:00 AM PST, or sooner if we have additional information to share.