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About This Site

This is the auvious status page where you can see the current status of our servers and get updates on how our system is doing. When we become aware of any issue with our systems, we will post an update here.

If you are having any troubles with auvious, please make sure to let our team know at support@auvious.com

Stickied Incidents

13th July 2026

Intermittent recording export failures

We are investigating intermittent issues affecting post-call recording exports across all regions. Some recordings may fail to export. Live video and audio sessions are not affected. Our engineering team is working to mitigate the issue and deploy a permanent fix. We will provide further updates as they become available.

  • The updated release has been deployed to production. Recording exports should now proceed normally while we monitor the results.

  • Final validation is underway, and we expect to deploy within the next couple of days. We will provide an update once deployment is complete.

  • A fix has been implemented and is pending QA validation. We expect to deploy the new version soon. The deployment will not retroactively change recording exports that have already failed; after it is deployed, subsequent export attempts should proceed normally. We will provide another update once deployment is complete.

    • Past Incidents

    20th May 2025

    No incidents reported

    19th May 2025

    Video & Audio Auvious Downtime

    Today May 19th 2024 there was a service disruption from 00:14 to 00:22 UTC, after an infrastructure upgrade took place and the core video room service could not re-establish connection to event bus. This was the same issue that caused more downtime on last week's incident, and which we believed was resolved. As it turns out the issue is still there, but the conditions that reproduce it seem to be specific to the production cluster. We keep investigating this and keep the impact low until a solution is found.

    18th May 2025

    No incidents reported

    17th May 2025

    No incidents reported

    16th May 2025

    No incidents reported