We are investigating intermittent issues affecting post-call recording exports across all regions. Some recordings may fail to export. Live video and audio sessions are not affected. Our engineering team is working to mitigate the issue and deploy a permanent fix. We will provide further updates as they become available.
Final validation is underway, and we expect to deploy within the next couple of days. We will provide an update once deployment is complete.
A fix has been implemented and is pending QA validation. We expect to deploy the new version soon. The deployment will not retroactively change recording exports that have already failed; after it is deployed, subsequent export attempts should proceed normally. We will provide another update once deployment is complete.
